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All smartbuydisc.rus > Tech Talk > 504 Gateway Time-out
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Gianna Dior in "Facialized #7" Available now on HardX.com
8199 Posts
9/13
Posted - Jan 24 2019 : 10:48PM
For the past two days now, I've been dealing with stalled page loads and the "504 Gateway Time-out" page coming up repeatedly here on ADT. What's going on? Is this just me?

Always hopeful yet discontent

Changes aren't permanent
933 Posts
9/99
Posted - Jan 26 2019 : 12:25AM
Is it happening all the time or just at certain times of the day?

Always hopeful yet discontent

Changes aren't permanent
933 Posts
9/99
Posted - Jan 26 2019 : 12:30AM
Is it still happening?
Sorry I didn't see your posts about the 504 issue sooner. I've been working on a lot of the behind the scenes code on ADT recently. And sometimes I break things and need to restart the web server processes. The gateway timeouts would happen during a restart. Restarts can take 1 minute or two.
There are a few different points in the request chain that could cause this timeout. If you're still experiencing them I'll dig into it deeper. I've only encountered the timeout 1 time recently and it was at 4:01 pm server time when the mid-day backup routines were running.
 
All-Star Member

Gianna Dior in "Facialized #7" Available now on HardX.com
8199 Posts
9/13
Posted - Jan 26 2019 : 12:30AM
^
^
It was happening at all times of the day. However, I've been logged on now for about a half hour and have not experienced the issue.
EDIT: I think it's all good now. [knock on wood]
Thanks, Drew!
Edited by - Mass Facialties on 1/26/2019 12:37:45 AM

Always hopeful yet discontent

Changes aren't permanent
933 Posts
9/99
Posted - Jan 26 2019 : 12:41AM
I just made a small change to the caching proxy config. (that's why the site was down for a few mins) The 504 errors should go away now.
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All-Star Member

Gianna Dior in "Facialized #7" Available now on HardX.com
8199 Posts
9/13
Posted - Jan 26 2019 : 12:50AM
^
(that's why the site was down for a few mins)
Okay, that's why I got the "502 Bad Gateway" page right after I edited that last post.
Thanks, again.

Always hopeful yet discontent

Changes aren't permanent
933 Posts
9/99
Posted - Jan 26 2019 : 1:11AM
Steph and I have been working on a complete redesign of all of ADT. It's a bunch of work but moving along nicely. Part of the modernization has been the use of the StackPath content delivery network and a caching web server. We have a dedicated cache server (12 core Dell R620 with 160GB of RAM and an Intel Optane PCIe SSD). This server went online about 10 days ago so I'm still tweaking it a bit sometimes.
It's buzzing along nicely. Cache hit rates are at 96%. That means 96% of the content coming from the site is served directly from memory. I need this to work and perform well because we're going to be doing a lot more browse-by-image features and integration with the new site design.



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