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All smartbuydisc.rus > Tech Talk > Graphics Problem - Win10 with NVidia GTX 1060
AuthorPost

Senior Member


6168 Posts
10/02
Posted - Mar 10 2019 : 8:56PM
I'm not sure how to even describe this issue and I'm hoping that someone here can at least give me the right terminology so that I can research a fix. I have an Acer laptop going on two years old running Win10 with an NVidia GTX 1060 graphics card. What happens is that when I right click to access a menu and if I click on say, "Properties", the screen seems to capture that thing that I just did and keeps it floating on the screen until I do ctrl-alt-delete which refreshes the screen.

Here is an example:

GraphicsProblem.PNG

In researching this, part of my problem is that I don't know what search terms to use. I don't know to describe what I'm looking at.

Any help would be appreciated.

 
All-Star Member

Your other left
28339 Posts
3/02
Posted - Mar 10 2019 : 11:58PM
What happens if you left-click to access the same menu and click on "Properties"?

Senior Member

6168 Posts
10/02
Posted - Mar 11 2019 : 12:56AM
If I change the mouse option to right click for menus, the same thing happens.

Always hopeful yet discontent

Changes aren't permanent
933 Posts
9/99
Posted - Mar 11 2019 : 7:48AM
Did this behavior start recently? Seems a recent is causing problems with Nvdia and AMD graphics cards.

Edited by - Drew Black on 3/11/2019 7:49:48 AM


Senior Member

6168 Posts
10/02
Posted - Mar 11 2019 : 1:56PM
No, it's been going on for months. I've just been putting up with it. I would say 6 months at least.
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Member

985 Posts
8/17
Posted - Mar 11 2019 : 5:19PM
Do you know if your laptop runs the GTX 1060 full-time or if it can run the integrated Intel HD 520/UHD 620 graphics as well to save on battery life? You can run dxdiag .exe to find out as the number of display tabs will confirm it. A single tab called Display referring only the GTX 1060 will be full-time but a Display 1 tab referring to the HD 520/UHD 620 and a Display 2 tab referring to the GTX 1060 indicates both running to give you the benefits of both.

I'm only speculating but that looks like the Desktop Window Manager may have a conflict between NVIDIA and Intel graphics drivers and bringing up the Task Manager tends to trigger a refresh. Are your NVIDIA drivers up to date?

I think the term is "ghost context menu".

Edited by - AngryPirate on 3/11/2019 5:23:19 PM


Senior Member

Fishing, a fun hobby!
1119 Posts
7/08
Posted - Mar 11 2019 : 10:32PM
First download Unchecky. / It prevents any program from silently installing something on your PC when you're installing a program. It forces a prompt screen to appear that will allow you to to accept, decline or skip whatever it is.

Then install Driver Booster. DO NOT install anything other than Driver Booster. / At some point it will ask you to install other stuff but don't.

Run the scan and it will find all of your outdated drivers etc. You will have to click (cant remember, I think it's Update Now) to update them. Since all of my drivers are up to date, it doesn't show what the prompt says when it's time to be updated.

Edited by - Jordan1 on 3/11/2019 10:36:02 PM

 
All-Star Member

Your other left
28339 Posts
3/02
Posted - Mar 12 2019 : 12:34AM
Okay, so it isn't a mouse function issue, which makes me wonder if you're invoking the Snipping Tool. If you are then hitting the Esc key should make it go away.

Senior Member

6168 Posts
10/02
Posted - Mar 12 2019 : 9:47PM
Following your suggestion, I used dxdiag and it shows 2 display tabs, one for the integrated HD 620 and the other for the GTX 1060. So that's good right?

I updated my NVidia drivers a few days ago before posting here.

But using your terminology, I believe I've found a solution

Here is the blurb that explains:

For the moment, the issue seems to be fixed. Thank you for your help!

And thanks also to Drew, Hardware, and Jordan1 for looking at my post and offering suggestion. I really appreciate it!


Member

985 Posts
8/17
Posted - Mar 14 2019 : 3:37AM
Ayyy! I'm glad I could be of help.
All smartbuydisc.rus > Tech Talk > Graphics Problem - Win10 with NVidia GTX 1060

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